Careers

Position: HR Director

Reports To: Chief Operations Officer
Location: Central Business Office

Position Overview

The Director of Human Resources provides strategic and operational leadership for all HR functions across SCPA’s multi-site pediatric clinics. This role is responsible for building a high-performing, compliant, and engaged workforce by leading recruitment, onboarding, employee relations, compensation, professional development, and culture initiatives. The Director serves as a highly responsive partner to employees, managers, clinic administrators, and the CBO leadership team.

This position requires deep expertise in South Carolina employment law, healthcare HR practices, and hands-on execution, while driving continuous improvement and consistency across all locations.

Key Responsibilities

HR Strategy, Leadership & Special Projects

  • Serve as a trusted advisor to executive leadership, clinic administrators, and managers on all HR matters.
  • Take on special assignments and HR projects as assigned to support organizational priorities.
  • Demonstrate a strong team-player mindset and maintain consistent responsiveness to employees and CBO leadership.
  • Perform other duties as assigned.

Talent Acquisition & Workforce Planning

  • Proactively recruit for all open clinical and non-clinical positions using innovative sourcing strategies (not passive posting).
  • Implement and manage recruitment processes that prevent bottlenecks or delays and ensure a positive candidate experience.
  • Manage the full candidate flow, ensuring timely communication and status updates for all applicants.
  • Conduct background checks, extend employment offers as determined by hiring managers, and support interview processes when needed.
  • Implement and manage employee referral programs to strengthen talent pipelines.

Onboarding & Employee Lifecycle Management

  • Fully revamp and oversee the employee onboarding process, including:
    • System and login access
    • Timeclock setup
    • Keys/fobs and facility access
    • Technology and system permissions
  • Conduct exit interviews and analyze trends to support retention strategies.
  • Maintain a tickler system to ensure:
    • Performance reviews are completed on time
    • Nursing and professional licenses remain current and compliant

Employee Relations, Policies & Compliance

  • Serve as an expert in South Carolina HR laws, employment regulations, and workplace policies.
  • Ensure full compliance with all federal, state, and local employment laws.
  • Master and maintain the employee handbook, educating employees and managers on policies and expectations.
  • Provide guidance and support for employee relations matters, disciplinary actions, investigations, and performance management.
  • Ensure consistency, fairness, and documentation across all clinics.

Compensation, Performance & Recognition

  • Conduct regular salary surveys and benchmarking against national and regional healthcare data.
  • Develop and implement a standardized performance evaluation and merit increase framework for all employees.
  • Manage performance review timelines and ensure organizational accountability.
  • Implement employee recognition initiatives, including:
    • Rising Star performance recognition programs
    • Merit-based incentives and engagement initiatives

Benefits Administration & Employee Support

  • Help employees understand and maximize their employment benefits, serving as a knowledgeable and accessible resource.
  • Partner with leadership and vendors to evaluate and improve benefit offerings.
  • Ensure accurate and compliant HR data management within ADP (required experience).

Training, Professional Development & Leadership Coaching

  • Design and implement professional development and training programs for employees, managers, and leaders.
  • Create training modules with post-training surveys to measure effectiveness and engagement.
  • Coach managers and leaders on performance management, communication, and leadership development.
  • Support succession planning and internal talent growth.

Employee Engagement, Communication & Metrics

  • Conduct employee satisfaction surveys and analyze results to drive improvement initiatives.
  • Publish HR communications and updates throughout the organization.
  • Share key HR performance metrics and benchmarking data compared to national healthcare standards.
  • Promote a positive, inclusive, and patient-centered workplace culture.

Systems & HR Operations

  • Ensure accurate and efficient use of HR systems, including ADP.
  • Maintain organized HR records, reporting, and compliance documentation.
  • Continuously evaluate and improve HR processes for efficiency and scalability across multiple sites.

Organizational Growth & Workforce Expansion

  • Due Diligence
    • Review employee data: headcount, roles, compensation, benefits, tenure
    • Identify legal risks
    • Review employment agreements, offer letters, and policies
    • Flag cultural red flags or retention risks
    • Estimate integration costs
  • Talent Retention and Workforce Planning
    • Identify key employees and critical roles to retain
    • Develop retention, incentive, or stay-bonus strategies
    • Decide which roles are redundant vs. essential
    • Create org charts for the combined organization
    • Support leadership with succession and staffing decisions
  • Communication and Change Management
    • Create clear employee communication plans
    • Lead or support town halls and manager talking points
    • Address employee concerns around job security, benefits, and culture
    • Train managers on how to handle sensitive conversations
    • Ensure consistent messaging across acquired practices

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
  • 7+ years of progressive HR leadership experience; healthcare and multi-site experience strongly preferred.
  • Demonstrated expertise in South Carolina employment law.
  • Proven experience with ADP HR and payroll systems.
  • Strong background in recruitment, employee relations, performance management, and training development.
  • Excellent communication, organizational, and leadership skills.
  • High level of integrity, responsiveness, and accountability.

Core Competencies

  • Strategic yet hands-on leadership
  • Strong judgment and confidentiality
  • Proactive problem-solving
  • High responsiveness and follow-through
  • Collaborative, team-oriented approach
  • Ability to lead change and drive consistency

Online Job Application

Complete the online application below.